March 2018 - Present
Conducted user testing interview sessions, identified areas for UX improvement, and developed recommendations for enhanced user onboarding.
Worked closely with engineers to develop design artifacts.
Worked on creating high fidelity prototypes of new features.
Developed user personas to guide business vision and scope of work.
Created user flows and user journeys to help engineering team track admin and non-admin users.
April 2016 - June 2017
Managed the Youth Executive committee which oversaw 17 teams nationwide.
Recruited and trained 22 members to the national team.
Developed curriculum material for leadership and management trainings.
Adapted Objectives & Key Results (OKRs) as the goal setting method for the entire organization.
Conducted SWOT analysis assessment within different departments, and participated in a stakeholders SOAR analysis.
March 2013 - Apr 2016
Coordinated 4 regional camps that catered on average to 85-100 youth each.
Led a remote team that put together Annual Youth Summit, attended by more than 300 youth and top company stakeholders.
Created an internal assessment questionnaire to evaluate programs’ impact and level of engagement.
Conducted user experience interviews quarterly with different stakeholders, each time focused on a different project to drive growth.
Psychology & Business
2012-2016
User Experience Design Immersive
Jan 2018
